• If, for any reason, you wish to change or cancel your order you can do so by calling +91 40 6688 7411 (24/7) or email cancel@crystogifts.com. Please give at least 48 hours notice before the requested delivery date.
  • Order cannot be cancelled or modified within 24 hours from delivery date.
  • In rare case of service failure or quality complaint, you can write an email to cancel@crystogifts.com and our team will respond you within 8-12 working hours.
  • Refund amount will be credited in the same account from which the online transaction has been done.

Our team will process a quick investigation on your order and in case of any quality / service failure found, we assure to re-deliver your product with a goodwill gesture within next 24 hrs.